1. BLOOM BY ARAKULTURE will not be held responsible for late delivery of products due to:
Adverse weather conditions
Incomplete or incorrect delivery addresses
Any other causes beyond our reasonable control
2. Same day delivery would require call confirmation to find out the availability of the courier.
i. Items purchased can be returned within (24hrs for Lagos and 2-3 days for outside Lagos) of purchase with a valid reason(s) for return.
ii. No refunds, exchange only.
iii. An order can only be cancelled before it has been dispatched.
iv. Returned items must be in their unused condition including tags.
v. You will be responsible for the delivery cost of your exchange.
vi. The returned product can be exchanged for another product of the same value or higher value (the difference in cost will be required).