Our policy lasts 5 days. If 5days have gone by since your purchase, unfortunately, we can’t offer exchange or refund.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging and a deduction of 10-20% might be a charge and note that delivery charges cannot be returned.
RETURN (IF APPLICABLE)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
SALES ITEMS (IF APPLICABLE)
Only regular priced items may be refunded, unfortunately, sale items cannot be refunded.
EXCHANGE (IF APPLICABLE)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, please bring or ship your item to 2, Gbala Street, Soluyi, Gbagada, Lagos Nigeria or call +2348122632245.
If the item was marked as a gift when purchased and shipped directly to you, you can only exchange the item with another, no refund will be issued.
To return your product, you should mail your product to 2, Gbala Street, Soluyi, Gbagada, Lagos Nigeria or call +2348122632245 for directions.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary on locations.